Privacy Policy
Your privacy matters to us. This Privacy Policy explains what information Dream
Girl Academy ("we," "us," or "our") collects when you visit our website or make a
purchase, how we use that information, who we share it with, and what rights you
have over your data.
By using our website or purchasing our products, you agree to the practices
described in this policy. If you do not agree, please do not use our website.
1. Information We Collect
We collect information from you in a few different ways depending on how you
interact with our website.
Information You Provide Directly
When you make a purchase, sign up for our email list, or contact us through our
website, you may provide:
• Your name
• Your email address
• Your billing address
• Your shipping address, if applicable
• Your phone number, if you choose to provide it
• Payment information, which is processed securely through our payment
providers (we do not store full credit card details on our servers)
• Any messages or information you submit through our contact form
Information Collected Automatically
When you visit our website, certain information is collected automatically by your
browser and our analytics tools, including:
• Your IP address and general geographic location
• Your device type, operating system, and browser type
• The pages you visit on our site and how long you spend on them
• The website you came from before arriving on ours (referrer)
• Information about how you interact with our site, including clicks, scrolls,
and form submissions
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to provide
functionality, remember your preferences, analyze traffic, and personalize your
experience. Cookies are small text files stored on your device. You can control or
disable cookies through your browser settings, but please note that disabling
cookies may affect how our website functions for you.
We use the following types of cookies:
• Essential cookies: Required for the website to function, including
processing purchases and remembering your cart contents.
• Analytics cookies: Help us understand how visitors use our site so we can
improve it.
• Marketing cookies: Used to track visitors across websites and display
relevant advertising, including on platforms like Pinterest, Meta, and
Google.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To process and fulfill your orders, including delivering digital products to
you
• To send you order confirmations, receipts, and other transactional
communications
• To respond to your inquiries submitted through our contact form
• To send you marketing emails about new products, sales, and updates, if you
have opted in to receive them
• To improve our website, products, and customer experience
• To analyze website traffic, user behavior, and the performance of our
marketing
• To detect, prevent, and address fraud, security issues, and violations of our
Terms of Service
• To comply with legal obligations and enforce our agreements
• To run targeted advertising campaigns on platforms like Pinterest, Meta,
and Google to reach people who may be interested in our products
3. Legal Basis for Processing (for EU and UK
visitors)
If you are visiting our site from the European Union or the United Kingdom, we
process your personal data under the following legal bases:
• Contract: When processing is necessary to fulfill an order or provide a
service you have requested.
• Consent: When you have given us explicit permission, such as opting in to
marketing emails.
• Legitimate interests: When we have a genuine business interest, such as
improving our products or preventing fraud, that does not override your
rights.
• Legal obligation: When required by applicable law.
4. Who We Share Your Information With
We do not sell your personal information. We share it only with the following
categories of third parties, and only as needed to operate our business:
Service Providers
We use trusted third-party services to help us run our business, including:
• Shopify: Our e-commerce platform, which hosts our website and processes
order data.
• Payment processors: Such as Shopify Payments, Stripe, PayPal, and
similar services that securely handle payment transactions.
• Email service providers: Such as Klaviyo, Mailchimp, or Shopify Email,
which deliver our marketing and transactional emails.
• Analytics providers: Such as Google Analytics and Shopify Analytics, which
help us understand site performance.
• Advertising partners: Such as Pinterest, Meta, TikTok, and Google, which
help us run targeted advertising campaigns.
• Customer support tools: Software we use to manage and respond to
inquiries submitted through our contact form.
These providers only receive the information they need to perform their services
and are required to handle your information in accordance with applicable privacy
laws.
Legal Requirements
We may disclose your information when required by law, in response to a valid
legal request such as a subpoena or court order, or to protect our rights, property,
or safety, or the rights, property, or safety of our customers or others.
Business Transfers
If Dream Girl Academy is involved in a merger, acquisition, sale of assets, or
similar transaction, your information may be transferred as part of that
transaction. We will notify you of any such change and any choices you may have.
5. How Long We Keep Your Information
We retain your personal information for as long as necessary to fulfill the purposes
described in this policy, including:
• To provide products and services you have purchased
• To comply with our legal, tax, and accounting obligations (typically seven
years for financial records)
• To resolve disputes and enforce our agreements
• To improve our products and customer experience
When your information is no longer needed for these purposes, we will delete or
anonymize it.
6. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal
information.
For All Customers
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain legal
exceptions
• Opt out of marketing emails at any time by clicking the unsubscribe link in
any email we send, or by contacting us through the contact form on our
website
For California Residents (CCPA and CPRA)
If you are a California resident, you have additional rights under the California
Consumer Privacy Act and California Privacy Rights Act, including:
• The right to know what personal information we collect, use, and share
• The right to request deletion of your personal information
• The right to opt out of the sale or sharing of your personal information (note:
we do not sell personal information)
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information
• The right to non-discrimination for exercising your privacy rights
For EU and UK Residents (GDPR)
If you are located in the European Union or United Kingdom, you have rights
under the General Data Protection Regulation, including:
• The right of access to your personal data
• The right to rectification of inaccurate data
• The right to erasure (the "right to be forgotten")
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time, where processing is based on
consent
• The right to lodge a complaint with your local data protection authority
How to Exercise Your Rights
To exercise any of these rights, please reach out through the contact form on our
website. We may need to verify your identity before fulfilling certain requests. We
will respond to verifiable requests within the time frames required by applicable
law.
7. How We Protect Your Information
We take reasonable measures to protect your personal information from
unauthorized access, alteration, disclosure, or destruction. These measures include
encryption of payment information, secure hosting through trusted providers, and
limiting access to personal data to authorized personnel only.
However, no method of transmission over the internet or electronic storage is
completely secure. While we strive to use commercially acceptable means to
protect your information, we cannot guarantee absolute security. You are also
responsible for keeping your own account credentials secure and notifying us
immediately if you believe your information has been compromised.
8. Children's Privacy
Our website and products are intended for adults aged 18 and over. We do not
knowingly collect personal information from children under the age of 13, and our
products are not marketed to children. If we learn that we have collected
information from a child under 13, we will delete that information promptly. If you
believe a child has provided us with personal information, please notify us through
the contact form on our website.
9. International Data Transfers
Dream Girl Academy operates from the United States. If you are visiting our
website from outside the United States, please be aware that your information may
be transferred to, stored in, and processed in the United States and in other
countries where our service providers operate. By using our website, you consent
to this transfer.
Where required by law, we put appropriate safeguards in place to protect your
data during international transfers, such as standard contractual clauses approved
by the relevant data protection authorities.
10. Third-Party Links
Our website and products may contain links to third-party websites, services, or
tools. This Privacy Policy does not apply to those third parties. We encourage you
to review the privacy policies of any third-party site you visit before providing them
with your personal information.
11. Do Not Track Signals
Some browsers offer a "Do Not Track" signal that can be sent to websites you visit.
There is currently no industry standard for how websites should respond to these
signals, and our website does not respond to them at this time. You can still control
tracking through your browser's cookie settings and through the unsubscribe links
in our emails.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our
practices, technology, legal requirements, or other factors. When we make
material changes, we will update the "Last updated" date at the top of this policy
and, where appropriate, notify you by email or through a notice on our website.
Your continued use of our website or products after changes to this policy
constitutes your acceptance of those changes. We encourage you to review this
page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or
our handling of your personal information, please reach out through the contact
form available on our website. We aim to respond to all inquiries within one to two
business days.
